TechStar University: Customer Training

Through TechStar University, TechStar offers technical training courses on the various industrial automation solutions that are offered.  These hands-on courses are continually taught in the company’s technical training centers in Deer Park (Houston), Dallas, Corpus Christi and Tulsa.  These courses can also be taken onsite to any location and can be tailored to meet the specific needs and applications of any customer. Contact us for more information. 

TESTIMONIALS



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We customize training based on your specific needs – whether it be onboarding new team members, training for specific products or a mandatory regulation compliance. We partner with you every step of the way to ensure your goals are met.

The purpose of this training is to educate instrumentation technicians, engineers or technical salespersons on the basics of the electronic testing tools they will be using on a daily basis. Upon completion of this two-day, hands-on course, attendees will further develop their overall knowledge and have the ability to communicate on the same level as experienced personnel.

Click here for the agenda.

Give your technicians the training they have been asking for to better work with the 3500 Series Machinery Monitoring System. If you are tired of calling the OEM for problems that are simple fixes, this training can make your technicians more capable of handling these problems.

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Many plants use condition monitoring programs to detect impending bearing failure. The vibration data collected can indicate that a bearing is failing. But detection is only the first step. Without understanding the true root cause of the failure, you run the risk of repeating the same mistakes. If that’s the case, the replacement bearing you install will likely meet the same fate. This one-day technical seminar to discuss real-world case studies of detected bearing failures. Presentations will highlight everything from initial data reports to the final damage analysis. The damaged/failed bearings – right out of the machines – are available for hands-on inspection.

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This class is designed specifically for maintenance or instrument shop personnel who will be maintaining, calibrating, and repairing MSA Permanent Instruments for use at their facility.

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Basic Flow Training: This course will provide a basic understanding of numerous flow technologies as well as concepts applicable to equipment from different manufacturers. Following this introduction, the instructor will provide in-depth training based on the specific technology needs of the customer. This is a one day course.

Advanced Flow Training: This course provides in-depth training on vortex, magnetic, ultrasonic and Coriolis flow meters.  The session will be a combination of classroom and hands-on training and is a three day course.

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This training class is designed for operators and technicians who have responsibility for VEGA radars or guided microwaves. The unique structure of this class is designed to give attendees the option to choose the class that is most applicable to the technology they use on a daily basis. Individuals will learn the basic and advanced start-up, operation, calibration and troubleshooting techniques needed to gain an overall understanding between the process and the measurement device.

Key Topics Include:

  • Basic theory of operation for guided microwave gauges
  • Summary of radar models
  • Best practices for installation
  • Overview of software (PACTware)
  • LAB scenarios – hands-on
  • Troubleshooting

Click here for the agenda.

This training class is designed for operators and technicians who have responsibility for VEGA radars or guided microwaves. The unique structure of this class is designed to give attendees the option to choose the class that is most applicable to the technology they use on a daily basis. Individuals will learn the basic and advanced start-up, operation, calibration and troubleshooting techniques needed to gain an overall understanding between the process and the measurement device.

Key Topics Include:

  • Basic theory of operation for radar gauges
  • Summary of radar models
  • Best practices for installation
  • Overview of software (PACTware)
  • LAB scenarios – hands-on
  • Troubleshooting

Click here for the agenda.

How to use liquid ultrasonic flow measurement instruments and software, and how to properly install, set up and troubleshoot clamp-on and wetted liquid flow instruments. Compatible with AT868, DF868, XMT868, PT868 and PT900 flowmeters.

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Have you ever had a problem understanding or utilizing Modbus? While the Modbus protocol has been around since 1979 with millions of active devices in use, Modbus is among the most misunderstood and problematic protocols in the field today. Our trainers have extensive field experience troubleshooting and commissioning Modbus devices. This course will allow the end user to learn and benefit from years of real life experience.

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This training class is for analyzer technicians and process engineers who want to walk away with a better understanding of the fundamentals of moisture measurement in various applications. Individuals will learn about technologies involved in making this measurement, as well as troubleshooting and installation tips for current and future installations.

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Using hands-on demonstrations in this PLC training, we frame the challenging world of automation and Programmable Logic Controllers (PLCs) into practical, down to earth lessons that are simple to understand. Students will learn to understand the PLC language, read and interpret PLC ladder logic, troubleshoot PLC programs, and fix the most common PLC problems on their own.  Curriculum will also cover communications between PLCs, Scada, DCS, and devices in the field.

Click here to download the agenda.

Classic Equipment – Gen2000 (Blue Housings) – Level (Fiberflex) and Density (DSGH) – Obsolete
This training will help the technicians and engineers gain a deeper understanding of how existing nuclear measurements work in their process applications. How to verify proper installation of nuclear sources and instruments, communication, configuration of the instruments, how to interpret the reading from the instrument and troubleshooting. Training comes with free software.

Existing Equipment – Protrac Series (Yellow Housings) – Level (Fibertrac) and Density (Minitrac)
This new training will help technicians and engineers gain a deeper understanding of how radiation-based measurement interacts with various applications. How to properly install nuclear sources and instruments, communication, configuration of the instruments, how to interpret the reading from the instrument and troubleshooting. Training comes with free software.

Download the Agenda.

TRAINING CALENDAR


To Register for Training:
Select any of the following training courses listed under the specific date you wish to attend:

For assistance please contact Emily Jones, Customer Experience Coordinator, at 866.542.0205 or via email at training@techstaris.com

FREQUENTLY ASKED QUESTIONS


To improve customer experience: Customers who take advantage of TechStar Training Services have fewer service calls and fewer instances of system downtime caused by improper setup or maintenance. TechStar training classes minimize setup and troubleshooting time with the product, so customers achieve the best possible operation from their equipment.

Knowledge is power: Our customers are more educated on their products because TechStar offers a support system for implementation of the product after the sale. Our standard and specialized training classes make it easy to set up and maintain instruments that function at their very best – improving setup, maintenance and uptime.

We’re a one-stop-shop: Other sales representatives do not offer training on their products because they do not offer continuing support to the customer after purchase. We specialize in a very limited number of products so that we possess in-depth knowledge of each of our trusted solutions.

Territory Training: Scheduled TechStar training courses are offered on a regular basis in Deer Park, Dallas, Corpus Christi, Oklahoma City and Tulsa. The dates and topics for these classes are set in advance, and they include our most popular classes that continue to be in regular demand year after year. Classes include hands-on learning and classroom instruction led by expert instructors.

Onsite Training: TechStar also offers training classes that can be tailored to our customer’s needs and are taught onsite at the customer’s facility. Customers can schedule onsite training classes for any number of attendees at their own facility and personalize the class to their processes and applications.

THE TECHSTAR UNIVERSITY – TRAINING TEAM


Justin McDermott – TechStar Service Technician and Corporate Trainer
jmcdermott@techstaris.com
281-542-0205

Justin McDermott has extensive experience in the fields of upstream oil and gas and the refining and chemical industries. He specializes in level measurement for liquid and bulk solid applications. Justin uses his technician experience with actual field applications to teach various level topics in the classroom as an instructor.

Justin has a Bachelor in Business Administration from the University of Howard Payne. He has been with TechStar for 7 years.

Emily Jones – TechStar Customer Experience Coordinator
ejones@techstaris.com
281-542-0205

Emily has a strong background in customer service. She works closely with our customer base, corporate trainers and manufacturers in continuing to develop and expand our technical training offering.

Contact Emily at any time to discuss:
– Specific training and development needs/objectives for personnel
– Custom training courses tailored to your company’s specific equipment needs
– Training options onsite at your location or TechStar Training Center Locations

INSTRUMENTATION AND ANALYTICAL SOLUTIONS, SERVICE AND TRAINING